Top 10 Carpet Cleaning FAQs
Expert Answers for a Cleaner, Healthier Home
How long will it take to dry?
Typically 8-10 hours (up to 24 in some cases). Berber and basements take longer. Optimal drying is 77°F or higher.
Pro-Tip: Set your HVAC fan to "ON" or use ceiling fans to speed this up!
Safe for kids and pets?
Absolutely. We use non-toxic, biodegradable solutions. Trusted in daycares and nursing homes for years!
How much does it cost?
Based on room count and size. Factors include soil level and if pet enzyme treatments are needed. We provide transparent quotes upfront.
Will all stains/odors be removed?
We remove the vast majority! Permanent dyes or deep pet saturation may require advanced restoration techniques.
What method do you use?
Hot Water Extraction (Steam Cleaning). This is the method required by most manufacturers to keep your warranty valid.
How often should I clean?
Every 12 months is standard. Every 6 months is ideal for homes with pets or allergy sufferers.
What should I do to prepare?
Please pre-vacuum and move small breakables. Check our "Get Ready" page for a full checklist!
Are you insured & certified?
Yes. We carry full liability insurance and our techs are IICRC-certified for the highest industry standards.
Do you have a guarantee?
Yes! If you aren't happy, let us know within 24-48 hours and we will return to make it right at no cost.
How long does it take?
An average appointment takes 1.5 to 2 hours, depending on the number of rooms and soil levels.